LEGAL REFERENCE

Your Privacy Matters to Us

We've built rekan88 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of our platform...

Data ProtectionSecure PaymentsYour ControlTransparent PracticesIndonesia-Focused
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rekan88 Your Privacy Matters to Us

How We Protect Your Information

rekan88 collects and processes your personal data — name, email, phone number, account credentials and payment details — to deliver your account, process transactions and comply with local regulations in supported regions. We use industry-standard encryption to secure all data in transit and at rest. Your payment information flows through PCI-compliant gateways. We never sell your data to third parties. Where local

law permits, we retain account records for the duration of your membership plus a retention window for regulatory compliance. You can request access, correction or deletion of your personal data by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Live Chat Reach our support team instantly through the chat widget in your account. We're here to answer privacy questions and help you manage your data preferences.
Email Support Send privacy inquiries to our dedicated support inbox. We respond within 24 hours with clear answers about how your information is handled.
Account Settings Manage your communication preferences, data visibility and privacy controls directly in your account dashboard. Changes take effect immediately.
WHY THIS PLATFORM

Why Your Data Is Safe With Us

Encryption Standard

All data travels through TLS 1.2+ encryption. Your account credentials and payment details are never stored in plain text on...

Payment Compliance

We maintain PCI DSS Level 1 certification for payment processing. DANA, OVO, GoPay and QRIS transactions follow their own security...

Regular Audits

Third-party security firms audit our systems quarterly. We test for vulnerabilities and patch them before they become risks.

Limited Access

Only authorized staff can view your personal data, and only when needed to serve your account. Access is logged and...

Data Minimization

We collect only the information required to run your account and process your payments. We don't ask for unnecessary details.

Incident Response

If a breach occurs, we notify affected users within 24 hours and work with authorities. We maintain a detailed incident...

Consistency Across Our Platform

Same Policy EverywhereWhether you're on desktop, mobile or tablet, your privacy protections remain identical. We don't weaken security on any device.
Live Tables & SlotsYour data handling is the same in our live dealer rooms and slot lobbies. Both use the same encryption and access controls.
Sportsbook MarketsBetting activity is protected with the same standards as your casino play. Your wagers and account balance are equally secure.
Payment MethodsDANA, OVO, GoPay and QRIS transactions all flow through the same PCI-compliant infrastructure. No payment method gets weaker protection.
Account HistoryYour session logs, transaction records and game history are stored with the same encryption as your login credentials.
Third-Party ToolsAny analytics or support tools we use are bound by the same data protection agreements. We audit their compliance annually.
Policy UpdatesWhen we change this policy, we notify you in advance and give you time to review. Changes never weaken your existing protections.
QUICK SIGNAL

What Defines Our Privacy Approach

01
Transparency First We explain exactly what data we collect, why we collect it and how long we keep it. No hidden clauses or surprise practices.
02
Your Control You can update your profile, change communication settings and request data deletion anytime. Your account, your rules.
03
No Data Sales We never sell your personal information to marketers, brokers or third parties. Your data stays yours and ours only.
04
Indonesia-Focused Our privacy practices respect Indonesian data protection standards and local regulations. We're built for your market.
05
Fast Response Submit a data request and we respond within 7 business days. Access, correction and deletion requests are handled promptly.
06
Continuous Improvement We review our privacy practices quarterly and update them based on emerging threats and regulatory changes.

Privacy Questions Answered

We collect your name, email, phone number, date of birth, address and payment details to create and maintain your account. We also log your session activity, game history and transaction records. This data helps us serve your account, process payouts and comply with local regulations.

We keep your account data for as long as your membership is active. After you close your account, we retain records for seven years to meet regulatory requirements. You can request earlier deletion where local law permits, though some data may need to stay for compliance.

Yes. We never store your full payment credentials. DANA, OVO, GoPay and QRIS transactions are processed through their own secure gateways. We only store a reference token to link your account to your payment method. All transfers use encryption.

You can close your account anytime through your settings. We'll delete your profile and personal details within 30 days. Some transaction records must stay for seven years to meet regulatory requirements, but they're kept separately and securely.

We share data only with payment processors, hosting providers and compliance partners who need it to serve your account. All third parties sign strict data protection agreements. We never sell your information to marketers or data brokers.

We monitor our systems 24/7 for threats. If a breach occurs, we notify affected users within 24 hours and work with authorities. We maintain cyber insurance and a detailed incident response plan to minimize impact.

Contact our support team via live chat or email. Submit a data access request and we'll send you a complete copy of your personal information within seven business days. You can also download your account history from your settings.